Patient Resources and Support

Patient resources and support:

National Dementia Helpline

1800 100 500

The National Dementia Helpline is available 9.00am to 5.00pm across Australia, Monday to Friday excluding national public holidays. It provides support and advocacy for people with dementia and their families and carers. Services include providing information, education, counselling and support groups.

Service providers

There are a number of Alzheimer's Australia service providers available. You can find information at the following links:

Alzheimer's Australia (VIC) service provider referral form – refer your patient to us!

Contact Alzheimer's Australia in other locations

Patient help sheets

The Alzheimer's Australia Help Sheets are a comprehensive list of topics from all about dementia, the types of dementia, changed behaviours and dementia, looking after families and carers and caring for someone with dementia, etc

Dementia Guide

The dementia guide, living well after a diagnosis. The Guide is for people with a recent diagnosis of dementia (and their carers).

Coming soon: this will be available in June 2016.

NPS Medicines and Dementia

A resource for people with dementia and their carers (AA and NPS Medicinewise publication) and accompanying tips sheets –

Other contacts:

My Aged Care - 1800 200 422
Provides us to date information about Australia’s care system, services and assessments.

Carer Gateway – 1800 422 737 Monday to Friday 8am – 6pm
Helps carers access practical information and advice and connect with services in their local area